Custom Software Development for Pharmacovigilance

Building Intelligent, Compliant, And Future-Ready Safety Ecosystems.

The pharmacovigilance landscape is rapidly evolving as data volumes grow, regulatory expectations increase, and digital transformation accelerates. Off-the-shelf solutions often fail to meet the specific needs of global life-sciences organizations that require flexibility, customization, and seamless integration.

Fidelity Health Services (FHS) bridges this gap through Custom Software Development for Pharmacovigilance, creating bespoke technology solutions that enhance compliance, automate safety operations, and enable data-driven decision-making.
Our development teams combine regulatory expertise with advanced software engineering to deliver solutions that are technically robust, user-centric, and inspection-ready.

Why Custom Software
Matters in Pharmacovigilance

Generic pharmacovigilance systems are often constrained by limited configurability, regional compatibility issues, and manual workflows that delay case processing. Custom development empowers organizations to:

  • Automate repetitive compliance tasks and reporting activities
  • Integrate pharmacovigilance with medical, regulatory, and quality systems
  • Enhance data accuracy and reduce manual error rates
  • Achieve faster insights through AI and analytics-driven modules
  • Improve collaboration and transparency across global safety teams

Fidelity's tailored approach ensures every solution is built around the organization's regulatory, operational, and technological requirements.

Our Core Capabilities

1. Adverse Event Reporting and Management Systems

We design customized AE management platforms that simplify reporting and ensure traceability from intake to submission.

Capabilities Include
  • Web and mobile-based AE reporting interfaces for healthcare professionals and patients
  • Seamless integration with global drug safety databases such as Argus and ArisG
  • Automated causality assessment using AI models and clinical algorithms
  • Real-time validation of case completeness and regulatory timelines

Each system is designed to improve responsiveness and ensure regulatory compliance.

2. AI-Driven Signal Detection and Risk Management

Fidelity develops intelligent analytics platforms that help identify potential safety issues earlier and with greater accuracy.

Key Features
  • Natural Language Processing (NLP) to analyze unstructured data from literature, social media, and clinical sources
  • Machine-learning models to detect and prioritize emerging safety signals
  • Automated signal tracking dashboards and documentation management
  • Integration with regulatory workflows for escalation and action tracking

These tools enable proactive pharmacovigilance by turning data into actionable safety intelligence.

3. Compliance and Workflow Automation Tools

Automation reduces manual effort while ensuring audit-ready documentation and timely compliance.

Solutions Includes
  • Dynamic checklists and task trackers for regulatory submissions
  • Deadline and milestone monitoring dashboards
  • Automated CAPA tracking linked to deviations and audit observations
  • Template-based RMP and PSMF documentation generators

These tools standardize global operations and ensure consistency across teams and affiliates.

4. Real-World Evidence and Data Analytics Platforms

We build platforms that harness real-world data to deliver meaningful safety insights.

Core Competencies
  • Integration of data from EHRs, insurance claims, and wearable devices
  • Cohort analysis and longitudinal safety studies
  • Visualization dashboards for signal trend monitoring
  • Built-in GDPR and HIPAA compliance controls

Such systems empower pharmaceutical and biotech companies to transition from reactive safety monitoring to predictive safety analytics.

5. Blockchain and Data Integrity Solutions

Fidelity incorporates blockchain technology into pharmacovigilance systems to guarantee transparency, authenticity, and secure collaboration.

Key Benefits
  • Immutable records of safety data transactions
  • Secure sharing between stakeholders, regulators, and affiliates
  • Traceable audit trails ensuring full regulatory confidence
  • Patient-controlled data consent management

Blockchain-enabled systems strengthen data integrity and build trust across the safety ecosystem.

6. Global PV Dashboards and Visualization Suites

Decision-makers need immediate access to accurate information. Fidelity creates advanced PV dashboards that deliver real-time visibility into key performance and compliance metrics.

Highlights
  • Custom analytics dashboards for case processing, reporting timelines, and signal tracking
  • Configurable visualizations by product, market, or region
  • Interactive data drill-down for operational insights
  • Integration with BI tools and enterprise data lakes

These visualization suites help leaders monitor global safety performance and maintain continuous compliance oversight.

The Fidelity edge

Fidelity Health Services stands apart by combining software innovation with regulatory discipline. Our development process follows structured project governance under GAMP5 and ISO standards, ensuring every solution is both technologically advanced and audit-ready.

    Distinct Advantages
  • In-house development team with pharmacovigilance domain expertise
  • Rapid prototyping and agile delivery methodology
  • Integration with leading PV systems and enterprise platforms
  • Scalable architecture suitable for global operations
  • Continuous support for maintenance, validation, and upgrades
  • Our approach transforms software development into a compliance accelerator, enabling organizations to innovate safely and confidently.

Quality and Governance Assurance

Every custom software project at FHS operates under a controlled Software Development Lifecycle (SDLC) and Quality Management System (QMS).

  • Validation and verification aligned with 21 CFR Part 11, Annex 11, and GAMP5
  • Complete documentation for design, testing, and release certification
  • Code quality review and continuous integration for version control
  • Periodic audits, CAPA tracking, and performance optimization reviews

This structure ensures each delivered system meets global regulatory, security, and performance expectations.

Your Next Step

Innovation in pharmacovigilance begins with technology that understands compliance. Partner with Fidelity Health Services to develop custom software solutions that strengthen safety operations, accelerate compliance, and prepare your organization for the next era of digital pharmacovigilance.

Talk to our Software Development Experts Today

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