About Us

A Pharmacovigilance Partner that
Global Pharma Industry Trusts

Fidelity Health Services provides pharmacovigilance, and technology-enabled services and solutions to clients across the globe. We have some of the most highly experienced professionals working across various geographies to serve our diverse client base. We are a thriving people and customer-focused organization that cares deeply about meeting the goals of every one of our clients, compliance, and patient outcomes. Our clients consist of top global pharmaceutical companies, biotech companies with products in clinical trials and in the market, generic product companies, and early-stage companies with virtual operations. We build our service teams around our clients' needs, providing both, a dedicated team, or a shared resources model for engagement. Fidelity Group was founded in 2007 by an enterprising team of medical doctors and is focused on developing solutions for various healthcare problems through its ventures in medical imaging, clinical research, pharmacovigilance, cancer immunotherapy research, and healthcare IT.

Our Group Companies

Our affiliated Company

Award winning cloud-based diagnostics information management platform having market-leadership position in India and serving more than 1,500 diagnostic centers, in managing their business processes, patient health records digitally.

Our Journey

Our Fundamentals

“Bringing a blend of technology and expertise to improve patient safety that world can trust”

Our Vision

A recognized global leader in Pharmacovigilance services sets the standards for patient safety, customer services, and team satisfaction. We aspire to be the first choice of pharmaceutical and biopharmaceutical companies for their unmet PV needs.

Core Value

A committed and customer-oriented organization driven by: Technology, Quality, Integrity and Ethics, Teamwork, Accountability

Client Speaks

From the moment our organization got engaged with pharmacovigilance support by Fidelity Health Services, we got impressed by their global-quality standards in regulatory requirements and commitment of their team to ensuring training, documentation, and reporting of adverse events. Fidelity has imparted excellent training to our sales teams on ADR reporting system, accolades for the same. Surely, they have demonstrated an in-depth understanding of the pharmacovigilance landscape, which put us at ease and comfort.
Deputy PV
Responsible Person
Top 10 Indian pharmaceutical company with Global presence

Fidelity clinical team is devoted, approachable, and has a deep understanding of designing and executing respiratory clinical trials. Strong execution capabilities with high quality work and on time delivery of projects awarded by us. Indeed, a great time to work with.
GLOBAL HEAD
RESPIRATORY CLINICAL RESEARCH
Top 10 Indian pharmaceutical company with Global presence

In July 2020, Fidelity began processing cases. The team has handled all cases assigned to them within the deadlines. The project leader has been very responsive to our operational concerns. The quality and compliance were as per expectations.
GLOBAL HEAD
PHARMACOVIGILANCE
Top 5 US based generic company with presence in 30 countries including the EU, Asia etc.

Fidelity’s passion for their projects, the competence shown by the honest team, combined with strong the domain expertise of the Founder sets them apart from other clinical research CROs. They have delivered all our projects within strict timelines.
Managing Director Indian based
pharmaceutical company

Highly experienced, enthusiastic, trustworthy, and professional case processing and aggregate report writing teams, which you can rely on, in managing challenging situations effortlessly. We are absolutely satisfied with the pharmacovigilance services offered by them.
HEAD-DRUG SAFETY &
MEDICAL AFFAIRS
Indian based global
pharmaceutical company

+ Cases Annually

+ Risk Management Plans

+ Aggregate Reports

+ Regulatory Coverage

+ Passionate Healthcare Professionals

% Manual Efforts Reduction
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